State Farm® Insurance Agent Chris Eiseman

"Obtuve un seguro de automóvil y vivo en aurora, quien me asistio fue LESLIE y fue de mucha ayuda para hacer el proceso muy rapido"

"I’m extremely disappointed with Ann and her staff. We’ve had this agent for over 13 years and been with State Farm for over 28 years. When I called the agent office directly 2 months ago and went over vehicles to move off our account and to our son’s as well as cancel a vehicle, they read it back to me and assured me it would be completed by next billing cycle. Fast forward to over a month later we got a cancellation notice on our motorcycle. I called the office again and spoke with the office lady and Ann and not only could they not admit their wrong doings but would only blame it on their system. However, a system is only as good as its users. Then Ann still proceeded to tell me I would need to pay for the motorcycle they screwed up and took off my billing. One, we still paid for our son’s vehicle, that should be credited to our account and billed to him like it was supposed to be. Two, they said they can’t apply the cancelled premium from 2 months ago to the account and would have to let the system credit it instead. Every change they do to our policy including their mistakes we also get billed a service fee for. Both individuals spoken to in the office were very unprofessional by not listening and over talking me. This is NOT how you treat a customer for over 13 years and 28 years with the company."

"I can't say enough good things about Toni. I pestered that poor girl multiple times over the years to get me rate quotes on my home & auto. The numbers just didn't work for me until this past year... I got a rate as good as or better that my prior rates with other companies AND it's better insurance! And she never complained... she just helped and was very nice about it and answered all my questions! Great job Toni!"

"Smooth process switching over to a new policy and saving more money. Toni Baca personally reached out to me and got everything set up and ready to go. Great help."

"An overall great team to have insurance with. They always have your best interest at heart. They are very knowledgeable and answer any questions I have in a clear and conscience way. Amazing response time. I would definitely recommend them to any family or friends!"

"Stay away from this group! I had an insurance policy in place and everything was pretty easy to setup. My wife was not listed on the policy but they were still adamant about getting her information. A month went by and I gave them her license number. They went ahead and drastically increased my rates and tried to get me into a brand new policy even though my wife was not listed on the policy and has a great driving record. Talk about the ultimate bait and switch or simply poor customer service policy. They tried to blame me and provided no recourse for the significant rate increase one month into the policy. Take your business elsewhere. It was very frustrating but I'd rather not work with a company with bad policies and horrible customer service."

"Toni Baca rocks - she was extremely helpful breaking down different types of coverages so I was able to make an informed decision and now I've got the best policy for my situation and I couldn't have done it without her!!!"

"Working with Toni has been amazing, and frankly, a breath of fresh air! I'm so glad I switched to State Farm over Geico. She has such quick and friendly communication, vs a chat robot at Geico. Toni helped explain all the coverage I will be getting and their prices are more than fair. I've never been excited about insurance, but I'm pretty excited now! Thank you so much!"

"Skips out at 4pm on Friday to ensure that if anything happens in the afternoon you are absolutely screwed until Monday. Will be finding a new agent asap"

"Have always had great interactions with Chris and his staff. Very friendly and knowledgeable, prompt and helpful! Have sent many friends and acquaintances to his agency."

"Chris Eiseman office State Farm, is a great place, I am very happy with the service I receive every time I deal with them. Josalyn is very easy to deal with, very professional, polite and always gets the job done in a timely manner. Thank you Josalyn!"

"I have been working with Carrie in Chris' office and she has been so helpful. I'm a terrible procrastinator and I had let my previous insurer's policy go down to the wire when I switched. Carrie scrambled to help my wife and I get a better policy and even a lower rate with State Farm. The service was much better than I had with my previous agent. I highly recommend this insurance agency."