State Farm® Insurance Agent Chris Eiseman

"I’m extremely disappointed with Ann and her staff. We’ve had this agent for over 13 years and been with State Farm for over 28 years. When I called the agent office directly 2 months ago and went over vehicles to move off our account and to our son’s as well as cancel a vehicle, they read it back to me and assured me it would be completed by next billing cycle. Fast forward to over a month later we got a cancellation notice on our motorcycle. I called the office again and spoke with the office lady and Ann and not only could they not admit their wrong doings but would only blame it on their system. However, a system is only as good as its users. Then Ann still proceeded to tell me I would need to pay for the motorcycle they screwed up and took off my billing. One, we still paid for our son’s vehicle, that should be credited to our account and billed to him like it was supposed to be. Two, they said they can’t apply the cancelled premium from 2 months ago to the account and would have to let the system credit it instead. Every change they do to our policy including their mistakes we also get billed a service fee for. Both individuals spoken to in the office were very unprofessional by not listening and over talking me. This is NOT how you treat a customer for over 13 years and 28 years with the company."

"Had a great experience working with Toni on Chris' team getting my renters insurance squared away. Had a number of changes that I needed to make to my policy a number of different times and all were dealt with quickly and accurately. Much appreciated!"

"Incredible and efficient service. I am so very impressed. They had my commercial buildings covered in less than 24 hours at a more than competitive price. I can't say enough. I highly recommend this office."

"Very responsive and helpful team! Toni always helps me out with anything I need in a very fast turn around!"

"So far so good! I called to ask about several types of insurance. Toni was super helpful. We're planning on moving some insurance to this agent based upon the good service. :)"

"I can't say enough good things about Toni. I pestered that poor girl multiple times over the years to get me rate quotes on my home & auto. The numbers just didn't work for me until this past year... I got a rate as good as or better that my prior rates with other companies AND it's better insurance! And she never complained... she just helped and was very nice about it and answered all my questions! Great job Toni!"

"Toni Baca was absolutely amazing!!! I cant stress enough how easy she made all this for me and my family! She was able to not only get me better coverage on my two cars and my rental, but it was also over a $100 less than my previous insurance company every month. The commercials aren't lying to you folks, state farm will save you, and Toni was the best person to work with. I will totally recommend her to all my friends!"

"Smooth process switching over to a new policy and saving more money. Toni Baca personally reached out to me and got everything set up and ready to go. Great help."

"Toni is terrific! I needed insurance for my permanent jewelry business, and Toni was really helpful, responsive, and gave me a great quote. She's super friendly and helpful, and I am thrilled with the customer service."

"An overall great team to have insurance with. They always have your best interest at heart. They are very knowledgeable and answer any questions I have in a clear and conscience way. Amazing response time. I would definitely recommend them to any family or friends!"

"Thank You So Much State Farm, We have been through hail, flood and wind damage to home and vehicles over the years (15+). This branch has been with us and supported us from the start. So happy to have agents that are knowledgeable (Toni) in the field and take their time to explain the claims process with superb advice and follow up. Thank You for making the difficult times easier. A+++"

"Stay away from this group! I had an insurance policy in place and everything was pretty easy to setup. My wife was not listed on the policy but they were still adamant about getting her information. A month went by and I gave them her license number. They went ahead and drastically increased my rates and tried to get me into a brand new policy even though my wife was not listed on the policy and has a great driving record. Talk about the ultimate bait and switch or simply poor customer service policy. They tried to blame me and provided no recourse for the significant rate increase one month into the policy. Take your business elsewhere. It was very frustrating but I'd rather not work with a company with bad policies and horrible customer service."

"Toni in this office is awesome. Quick to respond to questions or help find solutions for my needs."

"Toni Baca rocks - she was extremely helpful breaking down different types of coverages so I was able to make an informed decision and now I've got the best policy for my situation and I couldn't have done it without her!!!"

"Toni Baca is always kind and considerate. She explains my options so that I can make the best decisions and carefully listens to my needs. She is truly passionate about helping me and I appreciate her efforts!"

"Working with Toni has been amazing, and frankly, a breath of fresh air! I'm so glad I switched to State Farm over Geico. She has such quick and friendly communication, vs a chat robot at Geico. Toni helped explain all the coverage I will be getting and their prices are more than fair. I've never been excited about insurance, but I'm pretty excited now! Thank you so much!"

"I have been working with Toni Baca - Office Manager to update my home insurance policy and she has been SO helpful. My previous homeowner's insurance provider raised our insurance by over $1,000 and was unable to explain why. I did some shopping around and Toni was the most helpful with helping me secure a much better deal through Statefarm. I am so grateful for her consistent and quick communication, and her patience with helping me understand all of the options I had available. She saved me a lot of money with this new policy."

"Skips out at 4pm on Friday to ensure that if anything happens in the afternoon you are absolutely screwed until Monday. Will be finding a new agent asap"

"Chris and his team have been nothing short of incredible. You’re going to need insurance, but Chris spent well over an hour on the phone with me explaining every detail of the policies they offer, how they help me as a customer and a driver. Chris has answered all of my calls or called me back within 24 hours, EVERY-TIME I reached out to him regarding any questions I’ve had. Sincerely, thank you Chris and your entire team."

"Have always had great interactions with Chris and his staff. Very friendly and knowledgeable, prompt and helpful! Have sent many friends and acquaintances to his agency."

"Carrie the office mgr. is very helpful & very good at what she does, a real credit to this agency. Very happy with the whole process of getting new ins. for my new car & switching my home ins. to State Farm. I will recommend to my friends & family this agency."

"Chris Eiseman office State Farm, is a great place, I am very happy with the service I receive every time I deal with them. Josalyn is very easy to deal with, very professional, polite and always gets the job done in a timely manner. Thank you Josalyn!"

"I have been working with Carrie in Chris' office and she has been so helpful. I'm a terrible procrastinator and I had let my previous insurer's policy go down to the wire when I switched. Carrie scrambled to help my wife and I get a better policy and even a lower rate with State Farm. The service was much better than I had with my previous agent. I highly recommend this insurance agency."

"I highly recommend Chris and his team to help with your insurance needs. We were referred to him and couldn’t be happier with our savings and customer service. Very prompt and professional. We actually ended up saving quite a bit when we switched our auto from Geico and bundled everything with them. They were knowledgeable on homeowners, life, personal articles and umbrella policies as well. Thank you!"

"The Chris Eiseman state farm agency is great ! All of them are so helpful and sweet. Carrie has been my agent for a while now I tell everyone she has my whole life there . Every time some thing comes up they stay on top of it for me . By far the best service you can get."